From Jackets To Wallets We Surely Have It

    Help Guide

    Frequently Asked Questions

    • How long does it take for BikerLeather.com to ship my order?

      BikerLeather.com will ship your order within 24 hours.

    • What are the shipping methods used to ship?

      USPS, UPS, FedEx are our top main shippers for all orders.

    • Shipping Options?

      We do provide several shipping options, like 2 day shipping, express shipping, usps shipping, flat rate shipping, free shipping, and more. At the checkout you will be able to select your preferred shipping option.

    • Can I ship my order to different state?

      Yes, you can ship the order to a different state, however we will do additional identity check just to make sure that the order will not end up in the wrong place. BikerLeather.com apologizes for any inconvenience from our side.

    • Do I need an account?

      Yes, you do need an account with BikerLeather.com to be able to track the packages, and for us to provide you with a full list of your past orders.

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    Help Guide

    • Ordering at BikerLeather.com

      In order to shop at BikerLeather.com you will need an valid email address and password to set up a shopping account on BikerLeather.com. The account at BikerLeather.com is completely free and incurs no obligations.

    • Secure Shopping

      Shopping at BikerLeather.com is secured, with our secured servers and encryption for passwords your information is safe. The credit card information will is protected at all times; according to the terms of our Privacy Policy. Secured check out, order processing, cart, account and complete security when shopping at BikerLeather.com is a guarantee!

    • International Orders Return Policy

      International Customers Return Policy: 
      Customers outside the U.S. will have to pay their own freight.  Please insure package properly in case package is lost/damaged by courier.  If you are using the Post Office for any items shipped to us, please keep in mind that it can take anywhere between 10 business days upto few weeks.

      All products must be returned in good condition, in original boxes (whenever possible) and with all paperwork, parts, accessories, etc. so as to ensure proper credit.

    • Choosing or Removing Items

      BikerLeather.com shopping cart allows you to add many items and remove the items if you don't want them. To add items to the shopping cart just click "Add to Cart" and the product will be added automatically to your shopping cart. To remove a product you have to click on My Cart and it will take you to another page, which will allow to delete the product.

    • Viewing Cart Items

      You will be able to see how many items are currently in your cart, if you take a look at the top of the page where "My Cart" is located there will be a small number of items you currently have in your cart. By clicking My Cart you will be able to view the items that are currently in your shopping cart. In addition you can remove items from your cart by deleting them.

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    Shipping Rates and Information

    • Shipping

      All orders placed before 4:00 p.m. EST will be shipped the same day from Monday to Friday.

    • Shipping Time

      The shipping time frame is dependent on what shipping option you have chosen. If you are shipping internationally you can expect the package get there 2 weeks after your order was placed. If you have submitted your order within the United States your package should arrive quickly. You will be emailed the tracking number once your order ships. We usually ship using the following services, FedEx.comUPS.com and USPS.com . 

    • Tracking Number

      We usually ship using the following services, FedEx.com, UPS.com, and USPS.com (click on the correct website to track your order). In case of losing your tracking number you can obtain it from your account at BikerLeather.com . 

    • Hassle-Free Return Policy

      Satisfaction Guaranteed or your money back! BikerLeather.com stands behind our products 100%. Please use the following return directions for a full refund or exchange. If you have any questions email us at sales@bikerleather.com.

    • Can I ship my order to a different state or address from my billing address?

      Yes, you may ship to any address you would like. Orders shipped to a different address than billing address will be checked before shipping out. We do apologize if this may cause any problems but we value the safety and importance of our clients.

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    Sizing Chart

    No Faqs Found in this topic!

    Account Help

    • I can't login, why?

      If you have trouble logging in please email us at webmaster@bikerleather.com for assistance. 

    • Forgot Password?

      If you have forgot your password please click here to receive an email with a link to reset your password. If you have any other trouble regarding your account please call us at (973) 689 - 8444.

    Security and Privacy

    • Security

      BikerLeather.com is providing secure shopping environment at our store. BikerLeather.com is secured and verified daily. You can safely enter your entire information that is required in order to complete the order. We encrypt all information and we have just updated our servers to the latest patches, released in 2013. It is our priority to protect your identity. BikerLeather.com will never give out information to anyone that is not the right owner of the account. Our secure servers with advanced firewall protect your ordering process. We use Secure Socket Layer SSL Encryption to protect your personal information from unauthorized use.

    • Return Policy

      Please follow the indications below to ensure a smooth return process.

      When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from BikerLeather.com, please return the package to the address on the original invoice. 

      Upon return and receipt of the product(s), BikerLeather will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling NO QUESTIONS ASKED.

      RETURN ITEMS TO:
      BikerLeather.com
      297 Getty Ave. Ste. 1-S
      Paterson, NJ 07503
      (973) 689-8444
      Please note: 
      U.S. residents will not be required to pay the shipping charges for items received with defects or damaged(zippers, snaps, or other non-fixed features).  Customer must pay shipping both ways on items that need to be exchanged for size issue. 
        Please Insure Properly, incase the package is damaged/lost by courier.  

      International Customers: 
      Customers outside the U.S. will have to pay their own freight.  Please insure package properly in case package is lost/damaged by courier.  If you are using the Post Office for any items shipped to us, please keep in mind that it can take anywhere between 10 business days upto few weeks.

      All products must be returned in good condition, in original boxes (whenever possible) and with all paperwork, parts, accessories, etc. so as to ensure proper credit.

      NOTE: We advise that when shipping products back to BikerLeather.com, customers should choose the same shipper as when the product(s) was delivered, as well as insure the item for full value should anything happen during shipping.

    • Privacy Policy

      BikerLeather.com has taken the time to create the privacy policy to help you better understand our policy. BikerLeather.com privacy policy is only applicable to BikerLeather.com website or any other website operated by BikerLeather.com. BikerLeather.com reserves the rights to change the privacy policy at any given time.

      *We do not sell, trade, borrow, or loan information to any other website or company.
      *Cookies will be only used to keep track of products placed in BikerLeather.com shopping cart.
      *Contact information or passwords are stored in our secured database.
      *Purchase history is stored in our database.
      *Our website contains links to another websites, and we are not responsible for privacy practices by other sites.
      *We do not provide information on our sales, or traffic to a third party.
      *Only the information you submit to our website can be used to improve your experience with BikerLeather.com .
      *We will use your email to only send you promotional emails regarding our sales, new products, and newsletters. You may choose to unsubscribe from our email at any given time by changing this option in your account at our website.
      *Minors under the age of 18 should not be submitting any information to our website. Unless they are doing it with their parent or guardian.

    Contact BikerLeather.com

    • Sales Help

      If you have any questions or concerns about our products please email us at sales@bikerleather.com or call us at (973) 689-8444.

    • Billing Help

      If you need help with information on billing please email us at support@bikerleather.com or call us at (973) 689-8444.

    • Placing Order Help

      If you can't place the order online please call us at (973) 689-8444 to place the order.

    • Customer Service

      Our customer service is here to help you from Monday to Friday, starting at 9:00 a.m. to 5:00 p.m. EST . Don't hesitate and give us a call at (973) 689-8444 . We are here for you to help, and answer any questions you may have.  If you feel the need to email us please do at support@bikerleather.com.

    • Physical Address

      BikerLeather.com
      297 Getty Ave., Ste. 1-S
      Paterson, NJ 07503
      9:00 a.m. - 5:00 p.m. EST
      (973) 689-8444 

    About BikerLeather.com

    • Guarantee

      BikerLeather.com Guarantee's

      That orders place with our website are 100% secured, and double checked before shipping the items.

      All of our products are made with love and they look just as described in the description of the product.

      Shipping your package same day if the order is placed before 4:00 p.m. EST.

      BikerLeather.com Guarantee's our return policy!

    • BikerLeather.com History

      BikerLeather.com is one of the best suppliers of motorcycle apparel and motorcycle accessories in the world. We have been in the market for more than 15 years, after taking a short brake, BikerLeather.com is back on the track. BikerLeather.com plans on visiting each motorcycle rallies, and bring fresh products to the rallies. Our top priority is customer service and client satisfaction. Hope to see you shop with us, and spread the word out that BikerLeather.com is back on the streets.