From Jackets To Wallets We Surely Have It

    Help Guide

    • Ordering at BikerLeather.com

      In order to shop at BikerLeather.com you will need an valid email address and password to set up a shopping account on BikerLeather.com. The account at BikerLeather.com is completely free and incurs no obligations.

    • Secure Shopping

      Shopping at BikerLeather.com is secured, with our secured servers and encryption for passwords your information is safe. The credit card information will is protected at all times; according to the terms of our Privacy Policy. Secured check out, order processing, cart, account and complete security when shopping at BikerLeather.com is a guarantee!

    • International Orders Return Policy

      International Customers Return Policy: 
      Customers outside the U.S. will have to pay their own freight.  Please insure package properly in case package is lost/damaged by courier.  If you are using the Post Office for any items shipped to us, please keep in mind that it can take anywhere between 10 business days upto few weeks.

      All products must be returned in good condition, in original boxes (whenever possible) and with all paperwork, parts, accessories, etc. so as to ensure proper credit.

    • Choosing or Removing Items

      BikerLeather.com shopping cart allows you to add many items and remove the items if you don't want them. To add items to the shopping cart just click "Add to Cart" and the product will be added automatically to your shopping cart. To remove a product you have to click on My Cart and it will take you to another page, which will allow to delete the product.

    • Viewing Cart Items

      You will be able to see how many items are currently in your cart, if you take a look at the top of the page where "My Cart" is located there will be a small number of items you currently have in your cart. By clicking My Cart you will be able to view the items that are currently in your shopping cart. In addition you can remove items from your cart by deleting them.

    • Credit Card Security

      Security of your information is really important to us, and we use very secured encryption to process all of your information. Our security encryption will allow you to shop with BikerLeather.com at any time and be secured, without worrying about your information. We do take security very seriously and we will make sure that your information will be secured for all future purchases.

    • Checkout

      At first you will have to log-in in order to make the purchase; if you decide not to log-in than the website will ask you to log-in at the checkout. Also you will be able to establish new account with BikerLeather.com if you don't have an account with BikerLeather.com. When you decided that you are finished shopping, you may go to your cart and click check out or on the right side of the page there will be a column with available check out option. Fill out all the necessary information in order for the order to be processed smoothly. You will need to enter your name, billing address, and credit card information. After filling in the required fields click on Place Order button and you are done. Our site is fully secured and we do encrypt all the information for safety reasons.

    • Billing

      Billing address should be the same as on the credit card. If you order before 4:00 p.m. EST Monday to Friday, your order will be processed the same day, and it will be shipped the same day. When the shipping address is for international order please allow us extra time to get the order ready. If your shipping address is different than the billing address we will take additional steps to verify that the address of shipping is correct.

    • Order Status

      BikerLeather.com customers can track  order status at any given time, by going to "My Account" section. There you will be able to find the order status, or the past orders that you have made with BikerLeather.com.

    • Shipping Methods

      At the checkout you will have the option of choosing your shipping method. You will be able to view the shipping rates to your destinations. If your order contains both in-stock and out-stock products we will ship the available products and contact you regarding the out of stock items. We will contact you either by email or by phone. 

    • Shipping Time

      The shipping time frame is dependent on what shipping option you have chosen. If you are shipping internationally you can expect the package get there 2 weeks after your order was placed. If you have submitted your order within the United States your package should arrive quickly. You will be emailed the tracking number once your order ships. We usually ship using the following services, FedEx.com, UPS.com and USPS.com . 

    • Order by Phone

      Our representatives are standing by the phone and are ready to take your order Monday to Friday from 9:00 a.m. to 5:00 p.m. Call toll free (973) 689-8444. To pay for the order you can use Visa, MasterCard, Discover, and American Express.

    • Accepted Methods of Payments

      The methods of paying for your merchandise are as follow, Visa, MasterCard, American Express, Discover, and PayPal. 

    • Return Policy

      Click here to get familiar with our Return Policy.

    • Exchange Policy

      Upon return and receipt of the product or products BikerLeather.com will exchange, refund or credit the items, less appropriate adjustments for shipping and handling, with no questions asked.

      U.S. residents will not be required to pay shipping charges for items received with defects or damaged zippers, snaps, or non fixed features.

      Customers must pay shipping both ways on items that need to be exchanged for size issues.

      BikerLeather.com will only pay for shipping both ways if we send the wrong item.

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