Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

If the item you have ordered is in stock, you will receive same day shipping. We have multiple services to ship your package for fast and reliable delivery.

 

Privacy & Security

BikerLeather.com does not shary any information with third party. We do not sell or show any information to anyone. Check our FAQ page for more information.

 

Returns & Replacements

Please follow the indications below to ensure a smooth return process.

When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from BikerLeather.com, please return the package to the address on the original invoice.
Upon return and receipt of the product(s), BikerLeather.com will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling -  NO QUESTIONS ASKED.

RETURN ITEMS TO:BikerLeather.com 1723 Pulaski Hwy Fayetteville, TN 37334 (615) 709-2288

Please note: U.S. residents will not be required to pay the shipping charges for items received with defects or damaged(zippers, snaps, or other non-fixed features).  Customer must pay shipping both ways on items that need to be exchanged for size issue.   Please Insure Properly, incase the package is damaged/lost by courier.

International Customers: Customers outside the U.S. will have to pay their own freight.  Please insure package properly in case package is lost/damaged by courier.  If you are using the Post Office for any items shipped to us, please keep in mind that it can take anywhere between 10 business days upto few weeks.
All products must be returned in good condition, in original boxes (whenever possible) and with all paperwork, parts, accessories, etc. so as to ensure proper credit.

NOTE: We advise that when shipping products back to BikerLeather.com, customers should choose the same shipper as when the product(s) was delivered, as well as insure the item for full value should anything happen during shipping.

 

Ordering

Do you need help ordering? If you need help ordering please visit our FAQ page for answers if you can't find the answer you are looking for give us a call at (973) 689-8444

 

Payment, Pricing & Promotions

Accepted payments, Visa, MasterCard, Discover, American Express, PayPal. We have the right to change sale price of our product at any given time.

 

Viewing Orders

You may view your oders in Basket or in your account when logged in.

 

Updating Account Information

Please take a moment to update your account information. That way we will be able to process your order faster and more reliable.